Privacy Policy

Last updated on 07-05-2025 08:54:29

This Privacy Policy describes how ZODO HEALTH CARE PRIVATE LIMITED(“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website, applications, and services (“Services”).

1. Information We Collect

We may collect the following categories of information:

Personal details such as name, email address, phone number and location.
Account registration information and login credentials.
Booking details and transaction information.
Device information including IP address, browser type and operating system.
Usage data and cookies for analytics and performance tracking.

2. How We Use Your Information

Your information may be used for the following purposes:

To provide, operate, and improve our Services.
To process transactions and send service confirmations.
To respond to inquiries and provide customer support.
To send updates, notifications, and promotional communications (if opted-in).
To comply with legal obligations and prevent fraudulent activities.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share your data with:

Hospitals, doctors, or service providers to fulfill your requests.
Payment gateway providers for secure transaction processing.
Government authorities if required under applicable law.
Third-party vendors assisting us in operating the website.

4. Data Security

We implement appropriate technical and organizational security measures to safeguard your personal information. However, no internet-based service can guarantee 100% security.

5. Data Retention

We retain personal information only for as long as necessary to provide Services, comply with legal requirements, resolve disputes, and enforce agreements.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings.

7. Your Rights

You have the right to:

Access and review your personal data.
Request correction of inaccurate information.
Request deletion of your data (subject to legal obligations).
Withdraw consent where applicable.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites.

9. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Continued use of our Services after changes constitutes acceptance of the revised policy.

11. Contact Information

ZODO HEALTH CARE PRIVATE LIMITED
Kannur, Kerala – 673316
Email: support@zodo.ai