Terms & Conditions

Last updated on 07-05-2025 08:54:29

These Terms and Conditions, along with our Privacy Policy and other applicable policies (“Terms”), constitute a legally binding agreement between ZODO HEALTH CARE PRIVATE LIMITED (“Company”, “Website Owner”, “we”, “us”, or “our”) and you (“User”, “you”, or “your”) governing your access to and use of our website, applications, products, and services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must discontinue use immediately.

1. Eligibility

You must be at least 18 years of age and legally capable of entering into binding agreements under applicable laws of India.

2. Account Registration

You agree to provide accurate, complete, and updated information.
You are responsible for maintaining confidentiality of login credentials.
You accept responsibility for all activities under your account.

3. Services Description

ZODO HEALTH CARE PRIVATE LIMITED provides digital healthcare-related technology services including hospital onboarding, appointment facilitation, and SaaS-based healthcare solutions. We reserve the right to modify, suspend, or discontinue Services without prior notice.

4. User Obligations

Not use the Services for unlawful or fraudulent purposes.
Not interfere with website security or system integrity.
Not attempt unauthorized access to systems or data.
Comply with all applicable Indian laws and regulations.

5. Payments & Refund Policy

You agree to pay all charges applicable to Services availed.
Refunds are processed only if Services cannot be delivered.
Refund requests must be raised within the specified time.
Refund timelines follow applicable company policies.

6. Intellectual Property Rights

All content, trademarks, logos, graphics, software, and design elements on the website are owned by ZODO HEALTH CARE PRIVATE LIMITED. Unauthorized copying, distribution, or commercial use is strictly prohibited.

7. Limitation of Liability

The Company makes no warranties regarding the accuracy or completeness of the Services. Your use is at your own risk. To the maximum extent permitted by law, we shall not be liable for indirect, incidental, special, or consequential damages.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.

9. Force Majeure

Neither party shall be liable for failure or delay in performance due to events beyond reasonable control including natural disasters, government actions, technical failures, or similar events.

10. Indemnification

You agree to indemnify and hold harmless the Company from any claims, liabilities, damages, losses, or expenses arising from your misuse of the Services or violation of these Terms.

11. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion without prior notice if you violate these Terms.

12. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of the courts in Kannur, Kerala.

13. Changes to Terms

We may revise these Terms at any time without prior notice. Continued use of the Services constitutes acceptance of updated Terms.

14. Contact Information

ZODO HEALTH CARE PRIVATE LIMITED
Kannur, Kerala – 673316
Email: support@zodo.ai